Intercom
Enhance customer communication and support with highly personalized messaging and chatbots on a versatile platform.
Enhance customer communication and support with highly personalized messaging and chatbots on a versatile platform.
Create an IntegrationOS account and spin up an API key without having to talk to a sales rep. Then, just as easily, install our AuthKit on your frontend app.
Whether you’re helping to automate a process or building an app feature based on 3rd-party data, we’ve got you covered.
There’s no need to source new hires or bring in consulting agencies for every new integration. With IntegrationOS, you’re investing in a scalable platform and world-class customer success team.
Create an IntegrationOS account and spin up an API key without having to talk to a sales rep. Then, just as easily, install our AuthKit on your frontend app.
Whether you’re helping to automate a process or building an app feature based on 3rd-party data, we’ve got you covered.
There’s no need to source new hires or bring in consulting agencies for every new integration. With IntegrationOS, you’re investing in a scalable platform and world-class customer success team.
Represents an instance of a support or service request from a user or customer. A Ticket includes details like the requester's information, the issue description, assigned agent, priority, status, and any communications that have transpired regarding the issue.
Represents messages or updates within a Ticket, documenting the conversation between support agents and the requester. Comments can be either public, visible to the requester, or private, only visible to the support team.
Represents individuals who interact with the Ticketing platform. Users can be end-users seeking support, agents who resolve issues, or administrators who manage the Ticketing platform instance. User data includes contact information, role assignments, and activity history, which are crucial in personalizing support experiences and managing support teams.
Represents a collection of agents that likely share a common function or expertise in the customer support process. Teams are used to assign tickets to teams rather than individuals, streamlining the workflow based on topics, issues types, or customer segments. Team information includes the group's name and members.
Represents a group or entity that users are associated with, typically representing a company, department, or external client. Accounts can be linked to multiple users and tickets, and they enable the grouping of support activities by entity. They contain information such as the organization's name, address, custom fields for additional data, and relationships with users and tickets.
Instantly support 200+ systems (and counting) that are unified to a common data model. As we add support for more integrations, you can turn them on with one click.
IntegrationOS utilizes best-in-class encryption protocols like TLS 1.2 and AES 256 bit encryption to keep your data safe in transit and at rest.
IntegrationOS supports all CRUD actions. You can both read and sync your customers' data with your app and write customer data back to the system of record.
Set up your IntegrationOS integration with just a few lines of code. By installing Embed in your app, your users can securely connect their accounts in just 30 seconds.